After a document has been signed in DocuSign, you can view the Certificate of Completion and Envelope History in Legatics.
The Certificate of Completion provides information about the envelope and the signatories, such as their email and IP addresses.
The Envelope History provides an audit trail of activities for the envelope taken from the creation of the envelope (eg the date the envelope was sent, when it was completed and the recipients of the envelope).
Click here to learn more about Certificates of Completion and the Envelope History.
View the Certificate of Completion
Open your list in the signing view.
Go to the downloaded document you want to view the completion certificate for.
If you have multiple completed documents in your list, you can use the filter to sort by status.
Click on 'Actions' and select 'View certificate of completion' from the Actions menu.
The certificate will open in a new browser tab and can be downloaded.
View Envelope History
Click on the 'Actions' menu for a signed document and select 'View envelope history'.
The Envelope History will open in a new browser tab and can be downloaded.
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If you require further assistance, please email us at support@legatics.com.