If you haven't been able to find an answer to your question in our Help Centre or are experiencing a technical issue, send us an email or give us a call - our team will help you resolve the issue.
Contact methods and Support hours:
Email: support@legatics.com
Telephone: +44 (0)20 3633 2392
Our email support is available Monday to Friday, 9:00 to 17:30 (UK).
Our phone support is available 24/7 including weekends and bank holidays.
Tips for contacting Support
IDs:
⏩ We can support you much faster if you provide the IDs below.
⚠️ Don't provide your matter name or number. This is your data!
If your issue relates to a specific list:
1. Go into your list and press the cog icon.
2 . Press the copy icon on the list.
3. Then provide us with all the information copied to your clipboard. It should look something like this:
Screenshots
Include a screenshot if you have one, especially if you've received an error message.
Steps were taken to resolve
Include details of any action(s) you've taken to resolve the issue, such as accessing Legatics from another browser.
If you have further questions please email us at support@legatics.com.