File types
You can upload PDF and Word files to Signing. Legatics converts Word files to PDF so that it can find and tag signature pages. The signature pages you tag are on Legatics' PDF copy of the document.
Password-protected files
You cannot upload password-protected files to Signing. Remove the password and upload the file again.
Size limits
Tagging: you cannot tag signature pages on a file over 100 MB.
DocuSign: DocuSign sets its own limits on file size and on the number of documents in an envelope. At the time of writing these are 25 MB per file and 130 files per envelope. Check DocuSign for its current limits before you send a large pack.
Word files and DocuSign
Legatics sends a Word file to DocuSign as a Word file. Because a Word file has no fixed pages, the pages in DocuSign can differ from the pages Legatics tagged. As a result, signed pages from a Word file sent whole in two or more packs are matched by hand. See Which signed pages match automatically.
Security scanning
Legatics scans uploaded files for malware. A file that fails the scan is not added.
File names
DocuSign does not accept some special characters in file names. If a file name contains special characters, rename the file before you upload it.