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Managing documents and folders

Upload, organise and maintain content within your data room

This article explains how to manage documents and folders as your data room evolves. You can upload files, create folders, rename or delete items, reorder content, manage versions and share direct links.

Note: For recreating a full folder structure using ZIP or Excel imports, see Importing folder structures.


Uploading documents

You can upload:

  • Individual files

  • Multiple files at once

  • Files into the root of the data room

  • Files into specific folders

  • Files from your computer or your DMS

You must have Upload permission on the data room or relevant folder.

Note: Each individual file must not exceed 2GB

To upload documents:

  1. Navigate to the data room

  2. Go to the root or open the folder where you want to upload files

  3. Click Upload in the navigation bar, or use the folder’s context menu

  4. Select Documents

  5. Choose the source (My computer or DMS)

  6. Select the file(s)

  7. Confirm the upload

Uploaded files will appear in the selected location.

Uploading folders with drag and drop

As well as uploading individual files, you can add whole folders to your data room by dragging them straight from your computer. The full folder structure, including any subfolders, is recreated in the data room, so you do not need to create the folders first or compress them into a ZIP file.

Note: You must have Upload permission on the data room or relevant folder. Each individual file within a folder must not exceed 2GB.

To upload folders using drag and drop:

  1. Open the data room, and go to the root or the folder where you want the content to sit

  2. Drag one or more folders from your computer over the data room

  3. When the drop area highlights, release to drop the folders

  4. Each folder is prepared and then begins uploading, appearing in the selected location once complete

Folders start uploading as soon as they are ready, so you do not have to wait for one to finish before the next begins.

Tracking progress

Each folder you drop is tracked separately in a single upload panel, so you can follow several uploads at once. For each folder you will see its current state:

  • Preparing files, with a progress percentage

  • Uploading, with a progress percentage

  • Completed

  • Failed

  • Partial success, if some files uploaded and others did not

You can cancel any folder while it is still preparing or uploading, without affecting the other folders in the panel.

Good to know: If some files within a folder fail to upload, the rest of the folder still uploads and you are shown which files did not make it, so you can try those again.


Files are scanned for viruses before they appear

To help keep your data and documents secure, every newly uploaded file is automatically scanned for viruses and verified before it becomes available to open. This is usually barely noticeable, but while a file is being checked, it won't appear anywhere in the data room, not even to the person who uploaded it.

Files are only made available once they've passed this check. If a file fails, it is never released to anyone.


Creating folders

Folders help organise documents and maintain a clear, structured layout. Folders can contain both documents and subfolders.

Note: You must have Upload permission to create folders.

You can create a folder either at the root of the data room or within an existing folder.

To create a folder using the Add folder button:

  1. Navigate to the data room or the parent folder

  2. Click Add folder

  3. Enter a folder name

  4. Confirm

The folder will appear as the last item in the list in the selected location.

To create a subfolder using the folder context menu:

  1. Locate the folder where you want to create a subfolder

  2. Click the More actions menu (three dots) on that folder

  3. Select Add subfolder

  4. Enter a folder name

  5. Confirm

The new folder will be created within that parent folder as the last item in the list.


Renaming folders

You must have Edit permission to rename folders.

To rename a folder:

  1. Locate the folder

  2. Click the Rename icon

  3. Enter the new name

  4. Confirm


Deleting folders

You must have Edit permission to delete folders.

To delete a folder:

  1. Locate the folder

  2. Click the More actions menu

  3. Select Delete

  4. Confirm

Deleting a folder removes all documents and subfolders within it.


Renaming documents

You must have Edit permission to rename documents.

To rename a document:

  1. Locate the document

  2. Click the Rename icon

  3. Enter the new name

  4. Confirm

Renaming a document does not affect its version history.


Deleting documents

You must have Edit permission to delete documents.

To delete a document:

  1. Locate the document

  2. Click the More actions menu (three dots)

  3. Select Delete

  4. Confirm deletion

Note: Deleting a document removes all versions permanently.


Reordering documents and folders

If you have Edit permission, you can reorganise items using drag and drop.

You can:

  • Change the order of items within a folder

  • Move a document into a different folder

  • Move a folder into another folder

Note: Dropping an item onto a folder in the main view moves it there, added as the last item. To set its exact position, open that folder and reorder it from inside.

To reorder items:

  1. Click and hold the drag and drop icon on a document or folder

  2. Drag it to the desired position

  3. Release to place it

Tip: If you hover over a collapsed folder while dragging, it automatically expands after a short delay, so you can drop the item in the right place.

If numbering is enabled, numbering updates automatically when items are moved.


Managing document versions

You must have Upload permission to add a new version.

Data rooms support manual version control. When a new version is uploaded:

  • Previous versions are retained

  • The most recent version becomes the current version

  • Older versions can be promoted if required

To upload a new version (from the document view):

  1. Open the document

  2. Select the Versions tab in the right-hand sidebar

  3. Click the More actions menu (three dots)

  4. Select Upload version

  5. Select the updated file

  6. Confirm

To upload a new version (from the document context menu):

  1. Locate the document in the data room.

  2. Click the More actions menu (three dots)

  3. Select Upload version

  4. Choose the updated file

  5. Confirm

The newly uploaded file will become the current version, and previous versions remain accessible in the Versions tab.

Note: If you have a DMS enabled, you will be able to choose whether you upload a version from your computer or DMS


Copying links to files and folders

You can copy a direct link to a file or folder to share with other users.

To copy a link:

  1. Locate the file or folder

  2. Click the More actions menu (three dots)

  3. Select Copy link

The link is copied to your clipboard.

Permission considerations

Links always respect permissions:

  • Users without access to the data room cannot open the link.

  • Users can only access content if they have the required permissions.

Note: Sharing a link does not override access controls.

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