Skip to main content
Account

Learn about your Legatics environment, including customer details and environment specifics

Updated over a week ago

The account page in the administration system explains the key components of your Legatics account, covering customer details and environment specifics.


Getting to the account page

  1. Log into Legatics

  2. Click on your profile in the top right corner

  3. Click on Admin System

  4. From the sidebar under the setup section, go to Account


Information available

The following information is available in the page.

Your details

Name

The designated name for your organization, which is used in the platform for the default organization when a matter is created and to differentiate your list templates.

If you want to change this name, contact us at support@legatics.com.

ID

A unique identifier assigned to every customer

Logo

The uploaded logo appears next to list templates available to your users. Only PNG files are accepted; square images of at least 20x20 pixels are recommended.

Email domains

Members are defined by reference to your email domain. Users registering with matching email domains are assigned as Members.

If you want to add or remove a domain, contact us at support@legatics.com

Your environment

This section sets out information about your environment.

Environment: Refers to the digital space inside an instance where your data is stored.

Instance: Refers to an isolated installation of the Legatics application. We have multiple instances of Legatics.

Date created

The creation date of your Legatics environment

Instance

What instance your environment is located in

Instance type

Instances can be:

  • Multi-tenant

  • Private

If you're interested in a private instance, contact your account manager or business development representative.

Data hosting location

The country where instance is located

Amazon region

The Amazon region where the instance is located

URL

The base URL of the instance


​FAQ

How do I add or remove an email domain?

Contact us at support@legatics.com, we need to make the change for you.

Can I change my name?

Yes. Contact us at support@legatics.com, we need to make the change for you.

Can I change my instance type from multi-tenant to private ?

Not currently. If this is something you're interested in, contact your engagement manager.

Did this answer your question?