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Downloading signed documents
Downloading signed documents

How to download documents and Certificates of Completion from DocuSign

Legatics Support avatar
Written by Legatics Support
Updated over a week ago

Once the status of a envelope is "Completed", you can download the signed documents in that envelope to Legatics.

Tip: Completed documents can be easily found by filtering for the Completed status.

⚠️ Please note: Any permissions applied to the version that was sent to DocuSign will be automatically applied to the signed version that is downloaded from DocuSign


How to download signed documents

  1. To download one signed document, click on 'Actions' and select 'Download from DocuSign'.


  2. To download all documents that have been signed, click on the 'Download X signed documents' button.

  3. If documents have been sent to multiple DocuSign accounts, you can select which accounts to download the signed documents from.


  4. A window will appear. Click on the 'Download X signed documents' button to confirm your decision.

  5. Your documents will now start downloading from DocuSign. This can take up to 60 seconds.

    Once this is complete:

    1. the status of each document will change to 'Downloaded'

    2. the signed versions will be available as a new versions

    3. the Certificate of Completion and Document History will become available

    4. the 'Mark for signing' icon in your list view will become green.



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If you require further assistance, please email us at support@legatics.com.

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