From the type of user, to the matters they have access to, empower yourself with the insights to monitor data access and engagement.
Let's explore the key features and how you can leverage this report to enhance your knowledge or your user landscape.
Understanding the Users Report
What's the Users Report?
A comprehensive data extract providing lots of data about all of the users in your environment. From activity of users, to number of matters created, it's your guide to understanding who is using Legatics, and how often.
Why's it important?
Adoption intelligence: Get the data you need to understand what users are using the platform the most, and who aren't. This can extend beyond your users to Guests too! Use this data to create key performance indicators and dashboards in PowerBi to monitor your engagement strategy.
Strategic intelligence: Use intelligence gathered from the Users Report to understand what clients are actively engaging with Legatics, and what other external parties are involved in your transactions.
Security oversight: Ensure platform security by monitoring user access and permissions effectively.
Extract formats
JSON or CSV
Limitations
If a Guest has access to a matter when you export the report, but then is removed from their only matter, they won't appear in future reports.
Data available in report
CSV
Data | Explanation |
user_ID | The unique ID that Legatics gives each user |
user_name | The name set by the user |
user_email | The email of the user |
user_title | The job title set by the user |
user_type | Whether the user is a Guest or a Member |
user_member_permissions | The permissions given to a Member. Values of:
|
user_status | The status of the user. Values of:
|
user_matters_active | List of the active matters that a user has access to
⚠️ Deleted matters don't appear |
user_matters_created_count | Count of matters the user has created |
user_matters_viewable_active_count | Count of active matters the user has access to |
user_matters_views_30days | Count of number of times the user has accessed your matters in the last 30 days |
user_matters_views_90days_count | Count of number of times the user has accessed your matters in the last 90 days |
user_matters_views_lastyear_count | Count of number of times the user has accessed your matters in the last full calendar year |
user_matters_views_all_count | Count of number of times the user has accessed your matters |
user_member_created_at | The date/time (UTC) the Member's account was created |
user_last_activity_at | The date/time (UTC) that the user last viewed one of your matters |
user_log_in_method | The method that a Member uses to log into Legatics. Options are:
|
JSON
The JSON has all of the data in the CSV, and more!
Details
ID | The unique ID given to the user |
Name | The name given to the user |
The email of the user | |
Type | The type of user. Values of:
|
Permissions | The permissions the user has. The following data points are available (all true/false values):
|
Status | The status of the user. Values of:
|
Matters
The below information is provided for every matter the user can access
ID | The unique ID given to the matter |
Name | The name given to the matter |
Number | The number given to the matter |
Type | The type of matter. Values of |
Admin | If the user is a Matter Administration on the matter |
Insights
matters_created_count | Count of matters the user has created |
matters_viewable_active_count | Count of active matters the user has access to |
matters_views_30days_count | Count of number of times the user has accessed your matters in the last 30 days |
matters_views_90days_count | Count of number of times the user has accessed your matters in the last 90 days |
matters_views_lastyear_count | Count of number of times the user has accessed your matters in the last full calendar year |
matters_views_all_count | Count of number of times the user has accessed your matters |
Activity
created_at | The date/time (UTC) the Member's account was created |
last_activity_at | The date/time (UTC) that the user last viewed one of your matters |
Accessing the Users Report
Log in: Access the admin system with your credentials.
Navigate to Reports: Find the "Reports" section in the sidebar
Find the Users Report: It's the third option!
Choose Your Format: Opt for the format that aligns with your analytic objectives
Download and analyse: Your data is now a powerful tool for strategic decision-making!