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Users report

High-level data about every user

Ryan Turner avatar
Written by Ryan Turner
Updated over 6 months ago

From the type of user, to the matters they have access to, empower yourself with the insights to monitor data access and engagement.

Let's explore the key features and how you can leverage this report to enhance your knowledge or your user landscape.


Understanding the Users Report


What's the Users Report?

A comprehensive data extract providing lots of data about all of the users in your environment. From activity of users, to number of matters created, it's your guide to understanding who is using Legatics, and how often.

Why's it important?

  • Adoption intelligence: Get the data you need to understand what users are using the platform the most, and who aren't. This can extend beyond your users to Guests too! Use this data to create key performance indicators and dashboards in PowerBi to monitor your engagement strategy.

  • Strategic intelligence: Use intelligence gathered from the Users Report to understand what clients are actively engaging with Legatics, and what other external parties are involved in your transactions.

  • Security oversight: Ensure platform security by monitoring user access and permissions effectively.

Extract formats

JSON or CSV

Limitations

If a Guest has access to a matter when you export the report, but then is removed from their only matter, they won't appear in future reports.


Data available in report


CSV


Data

Explanation

user_ID

The unique ID that Legatics gives each user

user_name

The name set by the user

user_email

The email of the user

user_title

The job title set by the user

user_type

Whether the user is a Guest or a Member

user_member_permissions

The permissions given to a Member. Values of:

  • Create matter

  • Template Admin

  • System Admin

user_status

The status of the user. Values of:

  • Active

  • Deactive

  • Unassigned

user_matters_active

List of the active matters that a user has access to

⚠️ Deleted matters don't appear

user_matters_created_count

Count of matters the user has created

user_matters_viewable_active_count

Count of active matters the user has access to

user_matters_views_30days

Count of number of times the user has accessed your matters in the last 30 days

user_matters_views_90days_count

Count of number of times the user has accessed your matters in the last 90 days

user_matters_views_lastyear_count

Count of number of times the user has accessed your matters in the last full calendar year

user_matters_views_all_count

Count of number of times the user has accessed your matters

user_member_created_at

The date/time (UTC) the Member's account was created

user_last_activity_at

The date/time (UTC) that the user last viewed one of your matters

user_log_in_method

The method that a Member uses to log into Legatics. Options are:

  • sso

  • password


JSON


The JSON has all of the data in the CSV, and more!

Details

ID

The unique ID given to the user

Name

The name given to the user

Email

The email of the user

Type

The type of user. Values of:

  • Member; or

  • Guest

Permissions

The permissions the user has. The following data points are available (all true/false values):

  • create_matter = user can create a matter

  • template_admin = user can manage templates

  • system+admin = user can access the admin system

Status

The status of the user. Values of:

  • Active

  • Deactive

  • Unassigned

Matters

The below information is provided for every matter the user can access

ID

The unique ID given to the matter

Name

The name given to the matter

Number

The number given to the matter

Type

The type of matter. Values of demo or live

Admin

If the user is a Matter Administration on the matter

Insights

matters_created_count

Count of matters the user has created

matters_viewable_active_count

Count of active matters the user has access to

matters_views_30days_count

Count of number of times the user has accessed your matters in the last 30 days

matters_views_90days_count

Count of number of times the user has accessed your matters in the last 90 days

matters_views_lastyear_count

Count of number of times the user has accessed your matters in the last full calendar year

matters_views_all_count

Count of number of times the user has accessed your matters

Activity

created_at

The date/time (UTC) the Member's account was created

last_activity_at

The date/time (UTC) that the user last viewed one of your matters


Accessing the Users Report


  1. Log in: Access the admin system with your credentials.

  2. Navigate to Reports: Find the "Reports" section in the sidebar

  3. Find the Users Report: It's the third option!

  4. Choose Your Format: Opt for the format that aligns with your analytic objectives

  5. Download and analyse: Your data is now a powerful tool for strategic decision-making!

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