The Activity Report in Legatics provides a comprehensive log of user interactions with matters, capturing each instance a matter is viewed. This tool is essential for understanding user engagement patterns, assessing matter activity levels, and evaluating client involvement.
Overview
This is a comprehensive data extract providing a log for every time a matter was viewed. Specifically, our audit trail logs every time a user visits one of your matters. The Activity Report acts as an aggregation of all of those logs, therefore capturing every visit to your matters.
Purpose
User Engagement Analysis: Understand user behaviour and engagement patterns to tailor support and training initiatives, and to understand what clients and other external parties are engaging with matters.
Matter Engagement Analysis: Understand matter engagement patterns to generate deeper understandings of when matters are busy and quiet.
Client analysis: Assess the overall health and activity levels of matters on your platform.
Extract formats
JSON
CSV
Limitations
Logs are deleted if matter deleted: If a matter is deleted, all of the matter viewed logs are deleted too. So the number of logs may fluctuate with every download.
Tip: We recommend regularly extracting the data to retain all logs
Data available
Good to know: The same data is provided in both JSON and CSV
Data | Explanation |
user_ID | The unique ID that Legatics gives each user |
user_name | The name set by the user |
user_email | The email of the user |
user_type | Whether the user is a Guest or a Member |
matter_viewed_at | The date/time (UTC) the user viewed the matter |
matter_ID | The unique ID that Legatics gives each matter |
matter_name | The name given to the matter |
matter_type | Whether the matter is |
Example visualisations
We've included below some examples of how this data can be visualised
Member activity
Guest activity
Matter activity
