Our activity report delivers you a complete picture of who is using Legatics, when they used it, and what matters they're using the most.
Let's explore the key features and how you can leverage this report to understand whose using Legatics.
Understanding the Activity Report
What's the Activity Report?
A comprehensive data extract providing a log for every time a matter was viewed. Specifically, our audit trail logs every time a user visits one of your matters. The Activity Report acts as an aggregation of all of those logs, therefore capturing every visit to your matters.
Why's it important?
User Engagement Analysis: Understand user behaviour and engagement patterns to tailor support and training initiatives, and to understand what clients and other external parties are engaging with matters.
Matter Engagement Analysis: Understand matter engagement patterns to generate deeper understandings of when matters are busy and quiet.
Client analysis: Assess the overall health and activity levels of matters on your platform.
Extract formats
JSON or CSV
Limitations
If a matter is deleted, all of the matter viewed logs are deleted too. So the number of logs may fluctuate with every download. We recommend regularly extracting the data to retain all logs.
Data available
The same data is provided in both JSON and CSV
Data | Explanation |
user_ID | The unique ID that Legatics gives each user |
user_name | The name set by the user |
user_email | The email of the user |
user_type | Whether the user is a Guest or a Member |
matter_viewed_at | The date/time (UTC) the user viewed the matter |
matter_ID | The unique ID that Legatics gives each matter |
matter_name | The name given to the matter |
matter_type | Whether the matter is |
Accessing the Activity Report
Log in: Access the admin system with your credentials.
Navigate to Reports: Find the "Reports" section in the sidebar
Find the Activity Report: It's the last option!
Choose Your Format: Opt for the format that aligns with your analytic objectives
Download and analyse: Your data is now a powerful tool for strategic decision-making!