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Administration system releases

Explore the complete release history of the Administration System

Updated this week

This page contains a comprehensive history of all updates, improvements, and bug fixes for the Administration System. Stay up-to-date with the latest enhancements and review past changes to understand how the system has evolved over time.

Note: This article is only relevant to System Administrators. If you're a Legatics user, read this article.

Heads-up: If you don't see recent features yet, it's because the release is still coming to your instance. Learn when your release is coming here.

To learn what's coming next: Go to our portal


21 July 2025

Click on the image below to take a guided tour of the new features!

Our list module currently uses two Word templates (portrait and landscape) to control the look and feel of Word and PDF exports and indexes in zip files. But when our revamped binders are released later this year, these templates won’t be used to make the binder index.

Instead, binder indexes will be produced using standalone Word templates. We’re giving you the tools to upload and manage these templates now, so your users have picture-perfect indexes on day one.

Binder Word templates work slightly differently to list Word templates. The key differences are:

  • Unlimited Word templates: Upload as many binder Word templates as you like. Create tailored versions for different jurisdictions, practice areas, teams, or anything else you need.

  • Names and descriptions: Add clear names and descriptions to each template so users have the context they need to choose the right one.

  • Categories: Organise templates into your own categories to help users quickly find the most relevant options.

  • Section and document styles: Control the styling for section headings and documents in the index - giving you more flexibility over how binders are formatted.

  • Publish and unpublish: Templates start in an unpublished state. When you’re ready, publish them to make them available to users.

  • Test templates: After configuring your settings, you can test how the template looks to make sure everything works as expected.

  • Download templates: Download any of your uploaded templates for editing or reuse.

We recommend setting up your templates early so everything’s ready to go when revamped binders launch. To help you get started, we’ve created a clickable guided tour and a step-by-step help article to walk you through setup.

We’ve completely redesigned the admin dashboard to give you clearer, more actionable insights at a glance. What was once a set of simple summary cards is now a dynamic hub with live charts, feeds of critical data, and top-level stats.

Track trends over time, see recent activity, and drill into key metrics across matters, users, offices, and companies - all in one place. Whether you’re monitoring growth or identifying bottlenecks, the new dashboard helps you make decisions faster and with more confidence.

Improvements to searching, sorting and filtering

We’ve heard your feedback - finding specific matters or users without search or filters has been a challenge. Our encryption approach is designed to keep your data secure, but that also means we can’t enable search across all fields.

The good news: we can support search, sort, and filter for IDs, dates, and counts without changing our encryption model. Here’s what’s new:

Matters table

  • Search by Matter ID

  • Sort by dates and counts

  • Filter by dates and counts

  • View data with infinite scroll (no more pagination)

Users table

  • Sort by dates and counts

  • Filter by dates and counts

These enhancements mean you no longer need to export reports just to do basic searching, sorting, or filtering - making it easier to find what you need, faster and with greater confidence.

We’ve introduced a dedicated admin management page to help System Admins easily view and manage all types of admins across your environment - System Admins, Template Admins, and Matter Admins. No more exporting CSVs to track down permissions, or wading through the users table.

With this update, System Admins can add or remove System and Template Admins quickly, and easily identify and deactivate Matter Admins. It’s a faster, more reliable way to oversee admin roles and improve governance - all from one place.

You can now automatically move inactive matters to the bin after a configurable period of inactivity. Matter Admins are notified by email one week before a matter is binned, giving them time to review or take action. You can also add custom text to this email, and copy in recipients from your organization.

This helps you stay on top of inactive matters, reduces manual clean-up, and supports compliance with data retention policies - all without the need for external tools or manual effort.

Additional data in reports

We’ve added the following data points to reports to expand your data reporting.

Good to know: These changes may impact any visualizations that depend on the exports. Be sure to check and update relevant visualizations to ensure they reflect the new field structure.

Matters report

To reflect the new matter status feature, we’ve added and changed the following fields.

Field

Explanation

matter_status

The status of the matter. Values of:

  • open

  • on hold

  • closed

matter_state

The state of the matter. Values of:

  • active

  • bin

  • deleted

⚠️ This field was previously named matter_status

Users report

We had the value user_member_permissions in the CSV. This put all three admin types into one cell, which was hard to analyse and read. We’ve removed this field and separated it into three fields:

Field

Explanation

user_member_permission_create_matter

If the Member has permission to create matters (all Members have this permission)

user_member_permission_system_admin

If the Member has System Admin permission

user_member_permission_template_admin

If the Member has Template Admin permission

user_member_permission_matter_admin

If the Member is a Matter Admin on a matter

Other improvements

  • Live matters split into 3 tabs: We've introduced new tabs for your live matters - Open, Closed, and On hold - to reflect the new matter statuses. The matter status field now also appears in the Demo, Bin, and Deleted tabs.

  • Simpler default view in matters table: We’ve reduced the number of default columns in the matters table for better readability. You can still customise your view using the Display columns button in the top right.

  • Scrollable offices table: We've added scroll support directly in the table, so you no longer have to rely on your browser’s scroll bar.

  • Logo moved to Settings: You’ll now find your logo under Settings (instead of Account), making it easier to locate.

  • Toasters appear top-right: Notifications (toasters) now appear at the top right of your screen for better visibility.

  • Improved lists report guidance: We’ve clarified the text on the Lists report to make it clear that only live matters can be selected.

  • Improved behaviour of announcement banner: We’ve removed the toggle that previously revealed the custom message and required a second step to enable the feature. Instead, the custom message is now in an expandable section, and the feature can be enabled directly with a single “Turn on” button.

Bug Fixes

  • Fixed an issue where long entries in the matters table overlapped other columns.

  • Resolved a problem where the download button on reports would get squeezed when pressed.

  • Fixed an issue where certain date fields in the reports were generated using the user's timezone, instead of UTC


4 March 2025

Click on the image below to take a guided tour of the new features!

Our vision is to deliver you strategic insights into your matters. And what’s more important than who is in your matters? However, the free-text organisations and roles fields make this a challenge. That’s where company management comes in.

You can now create a company, assign it domains (eg goldmansachs.com) and instantly see:

  • how many users with those domains have access to your matters

  • which matters those users are involved in

This data is available directly from your reports, allowing smarter, client-specific reporting today and valuable strategic insights for the future. You’ll be able to answer questions like:

In the future, we’ll expand this feature to have users specify the company in the matter, and who they’re acting for - giving you the market intelligence needed to track relationships, identify opportunities, and monitor competitive dynamics.

We know capturing your Members attention isn’t always easy. With the new announcement banner, you can effortlessly share information with your Members to inform them of downtime updates, highlight key features, provide useful resources and more! When your banner is on, it will appear on the ‘My Matters’ page, ensuring important messages reach your users effectively.

We know innovation teams are always looking to drive tech adoption, and a key metric you track is office penetration rates. Now that users can assign themselves an office, you can see the number of active users in each office.

And, to help keep this data up-to-date, admins can assign offices to users. Once assigned, user office data is available in the user and activity reports, giving you clearer insights into regional adoption and activity.

We’ve added the following data points to reports to expand your data reporting.

Good to know: These changes may impact any visualizations that depend on the exports. Be sure to check and update relevant visualizations to ensure they reflect the new field structure.

Data

Explanation

matter_client_number

The internal number given to the client of the matter

matter_companies_list

List of all the companies in the matter

matter_companies_count

Count of all companies in the matter

Data

Explanation

user_company_ID

ID of the company that the user belongs to

user_company_name

Name of the company that the user belongs to

user_member_office_ID

ID of the office that the user is assigned to

user_member_office_name

Name of the office that the user is assigned to

user_member_office_location_name

The ISO 3166 short name of the office's location

user_member_office_location_iso2

The ISO 3166-1 alpha-2 two-letter country code of the office's location

user_member_office_location_subdivision_name

The ISO 3166 short name of the office's subdivision

user_member_office_location_subdivision_iso

The ISO 3166-2 alpha-2 two-letter subdivision code

user_matters_admin_count

Count of matters where the user is Matter Admin

Data

Explanation

user_company_ID

ID of the company that the user belongs to

user_company_name

Name of the company that the user belongs to

user_member_office_ID

ID of the office that the user is assigned to

user_member_office_name

Name of the office that the user is assigned to

user_member_office_location_name

The ISO 3166 short name of the office's location

user_member_office_location_iso2

The ISO 3166-1 alpha-2 two-letter country code of the office's location

user_member_office_location_subdivision_name

The ISO 3166 short name of the office's subdivision

user_member_office_location_subdivision_iso

The ISO 3166-2 alpha-2 two-letter subdivision code

user_matters_admin_count

Count of matters where the user is Matter Admin

Other improvements

  • Client number on matters page: Client numbers are now displayed on the matters page

  • Self-serve BYOK management: You now have control over setting up BYOK (after agreeing to terms with us)

  • Control over BYOK cache time: You can now set this and update it yourself

  • Email notifications for System Admin changes: An email will be sent to all System Admins when one is added or removed, including the removed admin.

  • Binned matters in stats: Binned matters are now included in your dashboard stats

  • Office location filter: The location filter now only shows offices you've added

  • Improved matter admin process: Added scrolling for selecting organizations when adding a matter admin

  • Faster activity report downloads: Activity report download speeds have been significantly improved

  • Technical improvements: Several updates have been made to enhance the app's performance

Bug fixes

  • Fixed an issue where Word templates couldn’t be saved because the styles from the Word document weren’t being parsed by our system

  • Solved a problem that user_login_method in the users report was always showing password when users were logging in with SSO


26 November 2024

By default, Legatics manages the keys that encrypt your data. With BYOK, you manage the encryption keys used to protect your data, giving you more control and oversight of when and how these keys are used.

That means BYOK offers additional control and flexibility. This level of control can be especially valuable for organizations with strict internal security policies or regulatory requirements.

Reminder: Your data remains highly secure even without BYOK. Legatics uses industry-standard encryption protocols and best practices for encryption and key management to ensure that your data is fully protected.

Other improvements

  • Skeleton loading screens: We've replaced loading spinners with skeleton screens. Now, instead of waiting on a spinner, you'll see a preview layout while content loads, giving you a clearer sense of what's coming next.

  • Applying Word styles to templates: When you're setting up your Word template, you need to set the table and title styles. We've improved the behaviour here, so that now:

    • You can scroll in each field

    • You can search for a style

    • Table styles only appear in the table field (and same with the title field)

  • Separators to dashboard cards: Previously, the dashboard cards didn't have any separators (eg 100000 matters would display). We've changed this so separators appear depending on your device settings. For example, if you're from:

    • UK - you'll see comma separators (eg 1,000)

    • Europe - you'll see period separators (eg 1.000)

    • Nordics - you'll see space separators (eg 1 000)

Bug fixes

  • Resolved an issue where the font colour in Word templates was not consistently applied as expected

  • Fixed an issue where accessing the accounts page sometimes caused a "Something went wrong" error

  • Removed the ability to add an office with just a space in the name

  • Made your logo always appear on the accounts page after being changed


30 October 2024

New "Source ID" field in matters report

We've added a new field called "source_id". This is a unique field that's expected to be empty for now. It's a preparation field for some future work on moving matters between instances.


25 September 2024

Our iManage integration supports both Cloud iManage and iManage Work (hosted on the cloud or on-premises). We've now added support for subdomains on Cloud iManage (eg companyname.cloudimanage.com).

Previously, you could only test a Word template after you saved it. We heard how this was sub-optimal - if there was an error then users would see it in their downloads. So you would have to do your changes late at night.

Say goodbye to those late nights! You can now, prior to saving the template, download an example (using pre-configured dummy data) before users see the changes. Perfect for those who like to double-check before finalizing their documents!

Need to get the underlying Word template? No problem, you can now download this directly for edits or reuse - making it easier than ever to adjust and repurpose templates on the fly.

Other improvements

  • Unlimited Cloud iManage connections: We had a restriction that only let you add one Cloud iManage server. That impacted customers who had a staging Cloud iManage server. So we removed this restriction.

  • Copy matter ID: From the matters table, you can now copy the matter ID of the matter. The matter ID is a unique identifier for every matter, and really helpful if you need support on a matter.

  • Browser tab titles: To help you easily identify what page you're on in the admin system.

  • Browser favicon change: To help you easily check that you're in the admin system, we changed the favicon to yellow for the admin system so it's different from Legatics itself.


16 July 2024

Tip: Click on the image below to take a tour of the features in this release

demo gif

Previously, when a matter got deleted, it was permanently deleted. We've changed this approach. Now its:

  1. Delete matter: User or system admin deletes matter.

  2. Matter moves to bin: The matter appears in the new "Bin" tab of matters.

  3. Email notification: We send an email notification to all system admins notifying them about the deletion.

  4. 60 days to restore: System Admins have 60 days to restore the matter.

  5. Permanent deletion: If the matter isn't restored before the 60 days, Legatics will:

    1. Permanently delete the matter (except for limited metadata, which is used to power the data in the "Deleted" tab and your matters report)

    2. Move the matter to the "Deleted" tab of matters

We've always set up and managed these for you. You're now in control! This page helps you manage your offices, and rapidly see insights into how many matters they are leading and supporting on.

Info: We've added a new field for the location of an office. This is a fixed drop-down of all locations from ISO 3166.

Heads-up: You need to assign locations to offices. It won't take more than a few minutes!

Note: You'll get more data when you assign offices. Our matters report returns the name and alpha-2 code (eg GB) of each offices assigned to matters. This will help you create beautiful geo-spatial maps in data visualization tools like PowerBi!

We've always set up and managed these for you. You're now in full control! You can really make these templates stunning, so get started today!

Other improvements

  • Search for users by email: It's now even easier to find users and assign them roles.

  • Infinite scroll on users tables: Pagination say goodbye! Keep scrolling to see all users.

  • Accounts details: We get frequent requests from customers to understand where their data is located, and other information about their environment. This information is now available from one central place!

  • Logo: We apply your logo in certain places in the platform (eg your templates). We used to set this up for you, now it's in your control (from the account page)

  • Settings: We've always controlled these for you. You're now in control! Currently, the only control is the "consent required" checkbox. If you want more control, let us know!

  • Resources: We've consolidated all our resources into one helpful page. All the information you need to succeed is at your fingertips!

  • Design improvement to restricting integrations: Do you restrict integrations to specific users? If you do, then previously every user appeared in a small box. We've changed this, so every user appears on their own line.

Bugs squashed

  • Uninvited admins: If someone was added (but not invited) to the matter as a Matter Admin, then as System Admin you couldn't grant them access to the matter. That's now fixed. When you add a Matter Admin to a matter, we always trigger the invite.


20 May 2024

Understand how your Members are logging in

We added a new column at the end of the CSV Users Report. This column identifies the log-in method for you Members (SSO or password). This information doesn't show for Guests.

So, if you don't have SSO on for everyone, this is a great way to quickly identify who is / isn't using SSO!


15 May 2024

Integrate multiple iManage instances

You can now connect multiple iManage accounts to Legatics for an even more seamless integration with your DMS. When transferring documents between Legatics and iManage, your users can select which of your iManage servers that you'd like to use.

Read this article to learn how to add multiple iManage servers.


29 April 2024

Bugs squashed

  • Deleted matters now appear in the deleted table as soon as you delete them, instead of only appearing after page refresh

  • Our success toaster now always shows when deleting a matter

  • Remove an extra "matter viewed" log that would show after you deleted a matter


17 April 2024

You can now manage your integrations effortlessly. No more asking for us to setup and change your integrations. Now, with just a few clicks, you can configure, monitor, and optimize your integrations directly from the admin system. Specifically you can:

    • Add as many Docusign accounts as you want

    • Restrict those accounts to certain Members

    • Update the accounts at any time

    • Set the email templates to use for your accounts

    • Delete old Docusign accounts

    • Add an iManage server

    • Remove an iManage server

    • Edit the server details

    • Restrict the integration to certain Members

    • Add your SSO integration

    • Update your SSO details (helpful if your certificate is expiring)

    • Restrict the integration to certain Members

Bugs squashed

  • The activity report sometimes didn't give you all view logs. Now it does!

  • The number of matters viewable in the users report was sometimes different to what was displayed in the user table

  • The matters report sometimes displayed the number of matters that guests have created


1 March 2024

Bug squashed

We fixed a pesky bug where users sometimes couldn't be found in the user tables (this was due to pagination, so nothing serious to worry about!)


27 February 2024

Bug squashed!

We've fixed the bug that was hiding some of your members when you tried to add them as a matter admin. Now, they're all right where you need them. Enjoy hassle-free admin tasks!


14 February 2024

Brand new administration system

Tip: This article explains how to access the system

Legatics already has an Administration System, which provides information about your matters and users. Since its launch in April 2022, we’ve heard requests for more data and more control over matters and users.

Our new administration system is designed to answers these requests! This isn't just a cosmetic upgrade, it's a strategic enhancement crafted to simplify your administrative experience and provide you with the features you need to manage Legatics.

Welcome to a new era of administrating Legatics. We hope you enjoy it.

Dashboard

You can now, in a single glance, get an understanding of how many matters and users you have on Legatics.

Overwhelmingly, customer demand has been focused on extracting data. To get these data extracts to you as quickly as possible, we’ve only included a simple dashboard in this version. We will expand this in the future.

Reports

We currently have a “Matters” and “Users” report. We’ve kept these reports, significantly expanded the datapoints available (25 extra data points for matters, 11 extra data points for users) and added the ability to download the reports in JSON (in addition to CSV, which already exists).

We’ve also added two new reports (downloadable in CSV and JSON), being:

  • Lists report - a JSON extract of certain data in a list

  • Activity report - a JSON or CSV extract logging every time someone viewed one of your matters

Finally, we’ve moved all the extracts into one convenient location.

Matters

We've significantly improved this page so that you:

  • Separate tables: Get separate tables for “Live matters”, “Demo matters” and “Deleted matters”

  • Extra datapoints: Have more information to understand your matters, including the number of documents and lists in the matter

  • Decide what data to see: Can decide what data you want to view in your table

We've also added a number of new actions to matters, so that you can:

  • Add matter admins to your matters

  • View matters to check up on them

  • Delete matters to keep your environment tidy

Users

We've significantly improved this page so that you:

  • Separate tables: Get separate tables for “Members", “Guests”, “Deactivated" and "Unassigned" users

  • Extra datapoints: Have more information to understand users, including the number of matters they've created

We've also added a number of new actions to users, so that you can:

  • Deactivate: stop anyone from accessing your data, at anytime

  • Assign permissions: easier assign permissions to one of your members

  • Manage unassigned members: who were created before your environment was set-up

Keep metadata when matter is deleted

Previously, when a matter was deleted, all data about the matter was deleted. We’ve changed this. Now, when a matter is deleted, limited metadata is retained about the matter (being all the data in your “Matters” report). This enables us to provide you with a historical record of all matters created in Legatics, and ensures core data is retained for your analytics.

Audit trail

We've added an extensive audit trail to the Administration System. This records all of the actions a System Administrator takes in the system. This ensures that any actions (like viewing a matter, adding a Matter Admin, or deleting a matter) are logged and can be interrogated at any time.

The audit trail is only downloadable as a CSV file. We don’t display the logs in the Administration System yet.


December 2022

Email notifications for new matters

We know that you need to keep on-top of new matters. That's why every System Administrator now receives an email notification when a new matter is created.

Export data

All of the data about your Matters and User can now be downloaded into a CSV file! We hope that this helps you visualise how Legatics is growing at your company, and where the power users are!

More datapoints

We added some additional datapoints about your matters and users, specificallyL

  • Last activity (matters): The last date when any user viewed the matter or performed an action in the matter. This should help you identify what matters are in constant use!

  • Last active (users): The last date when your users had an active session on Legatics (ie the last time they were in the application)


April 2022

Our vision for Legatics is to allow you to self-serve your data needs. That’s why we have built the Legatics Administration System. It enables you to see lots of data on your matters and users).

Matters

The matters table provides you, at a glance, with all the data you need to understand usage.

Users

The users table provides you, at a glance, with all the data you need to understand who has access to your data.

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